Mystery Shopping Companies   

The mystery shopping companies spent an estimated value of nearly $600 million in the United States in 2004, according to a report commissioned by the Mystery Shopping Providers Association .

What are Mystery Shopping Companies ?

Mystery shopping companies are used by market research companies to measure quality of service and other specific information about products and services in retail outlets.

These mystery shopping companies employ people who act as mystery shoppers posing as normal customers doing specific tasks—such as purchasing a product, asking questions, registering complaints or behaving in a certain way – and then provide detailed reports on their experiences.

Mystery shopping started as a way to measure employee integrity. Tools used for mystery shopping assessments range from simple questionnaires to complete audio and video recordings. Many mystery shopping companies are administered online and potential mystery shoppers use the Internet to register for participation, find mystery shopping jobs and receive payment as well. Shoppers are often given instructions to make the transaction to make the test of the knowledge and service skills of the employees to a particular service issue.

Some of the common establishments that use these mystery shopping companies are retail stores,  fast food chains, banks, gas stations, car dealerships,  recreation and health clubs.

Mystery Shopping Companies as Avenue For Earning Income

Mystery shopping companies provide an avenue for housewives and other people who like shopping to earn money from taking assignments for shopping.  Housewives have been known to earn good income in their spare time by taking contracts from these mystery shopping companies online.

mystery shopping companies